We want to make sure you are getting the care you need while taking care of complicated conditions. People with exceptional needs or chronic diseases may need extra care management. IHN-CCO can help.
Intensive care coordination (ICC) is a special care management program designed to meet the needs of certain groups. ICC services are available to the member below without referral and without prior approval. These groups include members who:
If you have questions, need more help, or want to get in touch with a Care Coordinator, please contact us.
In addition to Intensive Care Coordination Services, we have Case Management Services to help members who have chronic medical conditions (such as diabetes, asthma, or heart disease). Nurses and other Care Management staff can work with members, health care providers, and other people supporting you care to help find ways to meet the health care needs of these members.
If you have questions or want to know more about case management services, please contact us.