Crisis Hotlines

What Should You Do If You Have a Mental Health Crisis?

Start by calling your mental health provider, if you have one. Your provider is there to help you in the event of a mental health crisis. They might have an after-hours phone number. Make sure you have that phone number saved and ready to use.

If you do not have a mental health provider, call crisis services at 888-232-7192. Someone is there to answer your call 24 hours a day, seven days a week.

Resources in Your Community

Benton County Health Department:

Lincoln County Health & Human Services:

Linn County Mental Health:

Lines for Life 

Lines for Life is there to help you prevent suicide or substance abuse. Their staff and volunteers are high trained crisis intervention specialists. They are there to offer confidential help and hope to individuals and their loved ones during a crisis or when needing help for drug addiction, alcohol abuse, thoughts of suicide and other mental health issues. Although services are available to anyone in need, they are targeted to support those struggling with addiction and recovery, military service members, veterans, older adults, youth and their families.


Warmline gives you a chance to talk with people who have lived with mental health or addictions challenges. It’s another option to a crisis line. Warmline is operated by trained “peers,” people who are in recovery. You can call the David Romprey Oregon Warmline at 800-698-2392, seven days a week from 9 a.m. to 11 p.m.

When You Should Go to the Emergency Room

Go to the emergency room if you can’t reach your provider or crisis services or if you feel like you might harm yourself or someone else.

If you’re having a medical emergency dial 911.

Make a Crisis Prevention Plan

A crisis prevention plan will help you, your support people and provider, prepare for times when life seems too hard to manage. This plan is designed to help talk about what would help when extra support or action is needed. IHN-CCO encourages you to talk with a person that understands your strengths and challenges to help make this plan. It’s best to prepare this plan when you are feeling okay about yourself and your life.

Make a plan that fits and works for you. You can fill out this plan by yourself, with a peer support person, family member, friend or mental health provider.

Keep your crisis prevention plan readily available to you and your support people. Consider having copies in several places:

  • Keep your plan where you can easily find it.
  • Give a copy to your mental health provider.
  • Give a copy to local psychiatric crisis response team. 
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