At Intercommunity Health Network Coordinated Care Organization (IHN-CCO), we are deeply committed to your health, well-being and equitable access to care—especially in times of uncertainty. Recent federal policy changes may raise concerns, create confusion or pose challenges to healthcare access. We want you to know that you are not alone and we are steadfast in our mission to ensure that you receive the care and support you need.
We recognize the profound impact these federal policy changes may have on our members and communities. While we may not have all the answers, we assure you that:
At IHN-CCO, equity is at the heart of our mission. We stand alongside you—our members, providers and community partners—to navigate these changes with resilience, ensuring that our healthcare system remains just, accessible and responsive to the needs of all.
For the latest updates, resources and advocacy efforts, please visit this page regularly or reach out to us with any questions or concerns.
IHN-CCO is committed to supporting your health, well-being and access to care, especially in uncertain times. We know that recent changes in federal policies may feel confusing or even alarming. We want you to know that we are here for you and will do everything we can to ensure you receive the support and healthcare you need. This FAQ is designed to answer your questions and to connect you with resources that can help during this challenging time.
IHN-CCO is fully committed to your healthcare. While recent federal actions have caused concern, Medicaid services are still available to you. Oregon is actively challenging policies that could disrupt healthcare access and IHN-CCO is monitoring these developments closely. We are working closely with state and local partners to advocate for your rights and to ensure you have uninterrupted access to necessary care.
Yes. All essential services remain available, including reproductive healthcare, gender-affirming care and other necessary treatments. We understand that uncertainty can be overwhelming, and we are committed to keeping you informed and supported throughout any changes.
IHN-CCO is advocating for equitable healthcare policies and working with our regional partners and the Partnership for Community Health (PCH) to safeguard your rights. We are standing up for continued Medicaid funding and access to healthcare for everyone—especially those in marginalized communities.
The PCH is a coalition of collaborating regional partners including IHN-CCO, Samaritan Health Services, Linn County Public Health, Benton County Public Health, Lincoln County Public Health, the Confederated Tribes of Siletz Indians, United Way, Linn Benton Lincoln Health Equity Alliance and the Community Advisory Council. Together, we are actively monitoring developments, advocating for protections and ensuring our communities remain informed and supported.
If you receive a notice about your Medicaid eligibility, please contact IHN-CCO Member Services right away. We are here to help you understand your rights and connect you with resources to support you.
Phone: 541-768-4550 Toll-Free: 800-832-4580 TTY: 800-735-2900
Hours: Monday through Friday, 8 a.m. to 8 p.m.
Website: ihntogether.org
Yes. IHN-CCO remains committed to ensuring access to affirming healthcare. While federal policies have changed, Oregon’s protections remain strong and we are dedicated to upholding them.
Absolutely. If you’re concerned about your Medicaid coverage, we can connect you to community programs, financial assistance and legal advocacy services that are here to help.
Linn and Benton Counties:
Lincoln County:
Recent federal orders aim to restrict funding for gender-affirming care, especially for young people. However, IHN-CCO is still providing support and coverage for these services within our network. You are not alone in this—there are affirming healthcare providers ready to help.
Yes. Your medical records within our network will reflect your affirmed gender identity. We are committed to ensuring your healthcare experience is respectful and affirming. While some federal changes affect certain documents, Oregon law continues to recognize gender diversity.
IHN-CCO partners with affirming healthcare providers. Reach out to us, and we’ll connect you with a safe and supportive provider.
Yes. Despite new federal restrictions, abortion and related healthcare services are still protected and covered in Oregon. IHN-CCO is committed to ensuring access to these essential services.
Yes. All reproductive health services, including birth control, remain covered by IHN-CCO.
No, we will not be sharing your information with federal agencies or law enforcement unless required by law. In 2024, a new federal rule went into effect that makes sure information about reproductive health care stays private and protected. If a person receives reproductive health care that is lawful under the laws of the state where they received the care, then that information can’t be shared or used by a health care provider or health plan to conduct an investigation.
No, we will not be sharing your information with ICE unless required by law. Your health information is protected under HIPAA and we are prohibited from sharing that information with ICE except in certain circumstances. We may be required to provide your information if there is a court order signed by a judge.
Yes, but Samaritan may not be required to allow them to enter the facility. ICE enforcement at hospitals has been rare. For several years, ICE maintained a policy limiting enforcement at certain “sensitive” or “protected” locations. On January 21, 2025, the Department of Homeland Security rescinded that policy. It is unclear whether the withdrawal of the policy means there will be increased enforcement at clinics or hospitals. If ICE comes to a Samaritan hospital or clinic, Samaritan will not allow ICE to enter the facility unless they have an arrest warrant signed by a judge that states the specific facility location they are allowed to enter.
You’re not alone. We work with legal organizations to provide support and resources. Please reach out to IHN-CCO Member Services for help finding a trusted resource.
Phone: 888-622-1510.
No, we will not be sharing your information with federal agencies unless required by law. Your health information continues to be protected under HIPAA and we will only share information if it is allowed by HIPAA. We will be monitoring changes at the federal level that relate to the privacy of health information and will advocate for the strictest protections possible.
If you need extra help, support is available:
You have the right to be treated with dignity and respect. If you experience discrimination, report it to IHN-CCO Member Services, and we will support you in filing a complaint and connecting you with legal help.
For urgent assistance:
Community Health Navigators (for additional healthcare access help):
**Emergency Notice: If you or someone you know is experiencing a medical emergency or mental health crisis, call 911 or go to the nearest emergency department (ED) immediately.**
At IHN-CCO, your health and well-being are our top priorities. We are here to support you, advocate for you and provide the care you deserve. Please don’t hesitate to reach out if you have questions or need assistance. You are not alone.
Ensuring equitable healthcare access requires a united effort. Through the Partnership for Community Health, IHN-CCO is working in collaboration with:
This coalition is dedicated to monitoring policy changes, advocating for protections and ensuring our communities remain informed and supported. Together, we are committed to health equity, systemic change and the protection of fundamental rights—so that all individuals, regardless of background, can access the care they deserve.
Let’s move forward together—with equity, dignity and a shared commitment to community well-being.
You can learn more about our health equity goals and strategies in the IHN-CCO 2024 Health Equity Plan and the 2024-2026 Samaritan Health Services(SHS) Diversity, Equity & Inclusion plan:
