Health Related Social Needs (HRSN) are social, community, cultural, and economic needs that that affect well-being. Things like access to food, housing, and transportation, clean safe neighborhoods, education, and a sense of community are all a part of health. As part of supporting these basic needs Oregon’s HRSN benefits will be available to some Oregon Health Plan members with social risk factors that include needing climate related devices, housing supports and nutrition supports.
To learn more about HRSN services go to Oregon Health Authority: HRSN web page.
To learn more about becoming a Community Partner for HRSN benefits go to the Community Capacity Building Funds web page.
IHN-CCO members on OHP who have social and clinical risk factors may be eligible for HRSN benefits.
HRSN benefits are for members experiencing life transitions that can lead to a drop in health. Eligible transition population criteria include:
Members with an OHP plan that qualifies for HRSN AND in one of these transition populations can be assessed for clinical risk factors. While each benefit has different health need requirements some examples include:
Additionally, qualifying members must meet the following:
The purpose of HRSN Climate services is to keep eligible IHN-CCO members on OHP through offering devices to keep members healthy during extreme weather. The services include air conditioners for heat risks, air filtration devices to protect against wildfire smoke, portable heaters, mini refrigeration units for medications and portable power supplies to keep medical devices running during power outages.
The purpose of HRSN Housing services is to keep eligible IHN-CCO members on OHP members in their current housing. These services are not for IHN-CCO members who are currently houseless or experiencing homelessness. The HRSN Housing services can help keep people housed during short-term disruptions, such as losing income due to a health issue or job loss or reduction in hours.
The purpose of HRSN Nutrition supports is to help eligible IHN-CCO members on OHP with nutrition-related health conditions eat to stay healthy. This includes help to buy food, including fruits, vegetables and medically-tailored meals and education to help people have a healthy diet on a budget.
Outreach and engagement supports help people find the resources they need. These include HRSN services and other medical and nonmedical benefits.
There are multiple ways to see if you are eligible for HRSN benefits. HRSN provider partners in the community are able to support members requesting the HRSN benefits.
To request HRSN climate or housing benefits, members can contact the 211info Coordination Center by phone at 503-468-5375 (TTY 866-698-6155 or 711) or by email at [email protected].
Members can also fill out the HRSN Eligibility Form (English). After submitting it, someone will follow up with you to complete your eligibility screening.
Contact IHN-CCO customer service.
IHN-CCO is working throughout the region to build a network of community based providers who can connect members with HRSN benefits. Providers can be Community Based Organizations (CBOs), governmental entities, clinics, social service providers or other organizations. All types of organizations are eligible to become HRSN service providers.
HRSN providers are required to:
Additionally, some HRSN benefits have specific requirements, see below.
Housing services providers must have knowledge of the principles, methods and procedures of housing services as covered under the waiver or of comparable services meant to support individuals in obtaining and maintaining stable housing.
Nutrition services providers must have knowledge of the principles, methods and procedures of the nutrition services covered under the waiver or of comparable services meant to support an individual in obtaining food security and meeting their nutritional needs. Nutrition service providers must follow best practice standards for food safety.
Outreach and engagement providers must have knowledge of the principles, methods and procedures of these services or comparable services meant to outreach and engage the populations covered under the waiver and connect them to benefits and services to meet their needs.
Providers will need to be able to obtain Oregon Medicaid provider ID number and work with IHN-CCO to complete all necessary enrollment steps. If you are interested in becoming a provider please fill out the provider interest form and our IHN-CCO team will work with you to assess next steps.
Outreach and Engagement is an essential part of connecting members with benefits. HRSN Providers can:
IHN-CCO will be primarily utilizing Unite Us to manage closed loop referrals, meaning that referring organizations will be notified of the status of a referral. HRSN provider partners will be able to access Unite Us to receive and send referrals. They will also have access to a shared resource directory and be able to communicate with IHN-CCO. Additional options are available for organizations or individuals who are unable or unwilling to utilize Unite Us.
Providers agree to:
HRSN provider organizations will be able to invoice IHN-CCO for approved services through Unite Us, medical claims or submitting approved invoice.
Review OHA’s Climate-related fee schedule (English) from March 2024 or go to OHA’s fee schedule web page and look for the most current version. Invoices must be received within 120 calendar days of delivering services or equipment.
Providers should work with IHN-CCO to ensure all information remains current and they remain enrolled as HRSN Providers. If a provider wishes to disenroll refer to the provider agreement or contact IHN-CCO for appropriate steps
For additional information on becoming an HRSN Provider or to enroll as an OHP Open Card provider visit the OHA HRSN Services or utilize this Provider Journey Guide (English).
