Your Benefits

IHN-CCO Is Your Oregon Health Plan in Benton, Lincoln & Linn Counties

Learn about your IHN-CCO coverage and your member ID card.

Conozca su cobertura de IHN-CCO y su tarjeta de identificación de miembro.

Get the Most Out of Your Oregon Health Plan

Learn types of coverage, see what is (and isn’t) covered, review what services are available, and access useful forms and information to help you get great care through IHN-CCO, your coordinated care organization for Benton, Lincoln, Linn and parts of Marion and Polk counties.

Medical

Sick? Let’s get you well again. Feeling fine? Let’s keep you that way!

Learn about check-ups, immunizations, diagnostics (tests to find out what’s wrong), emergency care, family planning, pregnancy and newborn care, addiction treatment and more.

Dental

From routine cleanings to root canals, we can help keep you smiling.

Learn about X-rays, fillings, extractions, crowns, exams and assessments, dentures, emergency care and more.

Behavioral Health

A counselor will listen and help determine if mental health treatment is right for you.

Learn about assessment/evaluation, counseling, group/family therapy, medication management, crisis services, case management, residential services and more.

Prescription Drugs

If your IHN-CCO medical, dental, or mental health provider prescribed a medication for you, it’s probably covered. Our formulary lists all of the drugs that we cover; if you need a non-formulary drug, your doctor may ask for an exception.

Climate, Housing & Nutrition

Health-related social needs (HRSNs) are social and economic needs that affect your ability to maintain health and well-being. Through Oregon’s 1115 Medicaid waiver, the state will be able to cover new HRSN services for eligible Oregon Health Plan (OHP) members. Services may include: Climate supports, Housing supports and/or Nutritional supports.

Non-covered Services

Not all services are covered by the Oregon Health Plan. Learn what is not covered, what services are limited, and what to do if you need a service or treatment that isn’t covered.

How Do I …

Learn who to contact for appointments, help and if you have a complaint.

Renew Your Oregon Health Plan

If someone in your household got a letter from Oregon Health Authority (OHA) asking to renew Oregon Health Plan (OHP) for your household, learn how to renew your coverage.

Member Forms

Whether you’re requesting a hearing or appeal, want to change your dental plan or primary care provider, or want to select an authorized representative to work with your health plan on your behalf, there’s a form for that (and more).

Want to Help Improve Health Care in Your Community?

Join our Community Advisory Council! The Council is seeking IHN-CCO members like yourself (or parents of members) who are interested in impacting the health care of our members. Learn about the work of the Council and explore your options for getting involved.

Member Rights & Responsibilities

Your “rights” are the things that you can count on getting from IHN-CCO. Your “responsibilities” are the things we need from you. As a person with OHP coverage, you have many rights and responsibilities.

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Your Member Portal

Your member portal, My Health Plan, provides you with secure, 24/7 access to valuable information about your health plan benefits. Visit today to view:

  • Claims processed by your health plan.
  • Details about your eligibility.
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