Find Care

Search Our Provider Directory

Search our directories to find an urgent care, walk-in, pediatric, or mental health clinic near you. Local hospitals are included.

Get tips for searching the new Provider Directory.

Choose or Change Your Primary Care Provider

Picking your primary care physician for the first time? Changing providers? Need to find a specialty provider or dentist? We can help. 

IHN-CCO will help you choose a primary care provider (PCP) or change your PCP if one has already been assigned to you. Make sure that you tell us if you are getting medical services that you need to continue. IHN-CCO doesn’t limit the PCP you choose, as long as they are in IHN-CCO’s provider network and accepting new patients. Search the provider directory for an In-Network PCP, or you can contact us.

Get Care from Anywhere

Teladoc is a telehealth service. It is available every day of the year, 24 hours a day, for members. It provides on-demand health care, including video visits, from a website or mobile app.

Teladoc is an option to get more immediate care when you are out of town or your primary care provider may not be available. Teladoc visits are free.

Teladoc providers can diagnose, treat and prescribe medication for non-emergency conditions. These include treatments for the flu, sore throats, eye infections, bronchitis and much more.

Set up your account today!

Go to teladoc.com. First-time users will need to set up an account. You can follow the step-by-step directions on the website.

You can also call Teladoc at 800-TELADOC
(800-835-2362), (TTY 855-636-1578).

Call Our Nurse Advice Line

When you have health questions, the Nurse Advice Line is available 24/7 to help you – as a service to IHN-CCO members.

  • Understand why you’re feeling the way you do.
  • Decide the best place to go for care.
  • Learn more about what your provider has said about your health.
  • Explore your care options.
  • Learn about the drugs your provider wants you to take.

Call 844-219-3816, (TTY 800-735-2900).
For emergencies, call 911 immediately.

Traditional Health Workers

IHN-CCO has traditional health workers that can help provide resources and education, and work with you on what you need. Learn more about what a traditional health worker does and how this type of provider can help you.

Dental Plans

IHN-CCO currently partners with four dental plans. You may call a plan or search the Samaritan Health Plans Provider Directory for IHN-CCO dental providers:

Advantage Dental

Capitol Dental Care

Moda/Oregon Dental Services

Willamette Dental Group

Pharmacies

IHN-CCO has a national network of contracted pharmacies. Most major chain pharmacies and many independently-owned pharmacies are contracted with IHN-CCO and can fill prescriptions for our members.

How to Choose or Change Care?

It’s best to call us if you want to choose or change your primary care provider (PCP) or dental plan. Our Customer Service can be reached Monday through Friday, from 8 a.m. to 5 p.m. Call us at 541-768-7863, or 866-203-3435 (TTY 800-735-2900 or 711) or complete and return these quick forms:

Primary Care Provider (PCP) Change Card (English)
Primary Care Provider (PCP) Change Card (Español)

Dental Plan Choice Card (English)
Dental Plan Choice Card (Español)

How Can We Help You Get Care?

IHN-CCO offers many special services to help you find and receive care.

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