IHN-CCO regularly publishes reports to share the progress of its transformation efforts. Here you’ll find the latest reports of the Transformation and Quality Strategy, as well as previous Transformation reports. If you have any questions, please don’t hesitate to contact us at [email protected].
2019 Transformation & Quality Strategy Report (English)2019 Transformation & Quality Strategy Report (Español)2018 Transformation & Quality Strategy Progress Report (English)2018 Transformation & Quality Strategy Progress Report (Español)2018 Transformation & Quality Strategy Plan (English)2018 Transformation & Quality Strategy Plan (Español)
Learn more about the eight areas of focus, and our deliverables and benchmarks.
Transformation Plan – July 2015 (English)Transformation Plan – July 2015 (Español)Initial Progress Report – March 2016 (English)Initial Progress Report – March 2016 (Español) Milestone Report – August 2016 (English)Milestone Report – August 2016 (Español)Second Progress Report – March 2017 (English)Second Progress Report – March 2017 (Español)Third Progress Report -August 2017 (English)Third Progress Report – August 2017 (Español)Benchmark Report – March 2018 (English)Benchmark Report – March 2018 (Español)
